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WORKFLOW SYSTEM/SYSTEM REPORTING MANAGEMENT SPECIALIST

Telecoms

Jeddah

SAUDI NATIONALS ONLY

anna@frgr.org

Our client is a leading Telecoms company in the Middle East. They have an outstanding reputation for delivering quality, innovation and reliability. They work with international companies on special projects and have a large multicultural workforce

We are looking for an experienced Workflow System Management Specialist OR System Reporting Management Specialist to join the team in Jeddah, Saudi Arabia.

Saudi Nationals only

Reporting to: Executive Manager Solutions & Requirements

KEY RESPONSIBILITIES

Team management

·         Ensure direct reports receive continuous training in relevant fields (e.g. IT system requirements design methodologies, etc)

Division strategy

·         Outline the unit long term strategy

·         Define reporting automation roadmap

·         Define reporting automation design methodology and determine reporting automation software to be used

·         Develop a reporting automation design manual

·         Liaise with Reporting and Analysis team to align reporting automation strategy roadmap with business requirements

·         Liaise with Internal Process Enhancement team to align automation strategy roadmap with process roadmap

Reporting automation design

·         Oversee annual reporting automation roadmap development, specifically focusing on expected efficiency and effectiveness benefits

·         Oversee development of reporting automation requirements

·         Oversee development of design automation requirements

·         Approve reporting automation materials - including reporting step automation plans, IT system requirements, etc

·         Approve process automation materials - including process step automation plans, IT system requirements, etc

·         Approve and provide insights into reporting automation pre-condition requirements

·         Provide best practice experience on suggested allocation of reporting automation efforts to maximize reporting automation results on actual performance

·         Oversee and approve development of all relevant reporting automation materials

Process automation implementation

• Liaise with IT head to assess IT system development progress to achieve reporting automation requirements
• Develop mitigation plans with IT
• Liaise with Internal Project Management head to ensure relevant resources are allocated to reporting automation projects – and discuss issues encountered, define & implement mitigation strategies
• Ensure relevant stakeholders are informed on the launch of reporting automation initiatives

ESSENTIAL REQUIREMENTS

• Bachelor in IT related field
• 4-6 years of experience with at least 2 year of experience in developing reporting automation or process materials
• Strong interpersonal and administrative skills
• PC literate

• Fluent and literate in Arabic and English
• Open to Saudi Nationals only

KEY SKILLS

• Analytical Thinking
• Communication
• Conceptual Thinking
• Initiative
• Team Work

BENEFITS

·         Salary will reflect experience levels and interview performance

To apply in confidence please email your CV to anna@frgr.org

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