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To advise on and implement changes to business processes and practices to ensure continuous improvement of the service offered. Job Purpose :
To ensure the provision of a professional, credible, timely and efficient administrative support and advice service to leadership and Departmental managers for all HR activities, from recruitment and selection to ensuring that appropriate contractual changes are made.
To advise on and implement changes to business processes and practices to ensure continuous improvement of the service offered.
Accountabilities:
To manage the HR administrative teams through the Assistant Manager and HR executive, including appointment, appraisal, development, training, promotion, performance management and discipline.
Work with consultants on development of a new performance appraisal system.
To manage the full recruitment function ensuring timely and appropriate provision of advice and speedy and effective response to all requests. This will involve liaison with the management, assistant manager HR and recruitment agencies.
To work with Business Unit and Departmental managers in order to forecast and plan for recruitment needs, particularly in relation to senior level and difficult-to-recruit-to posts.
To manage the provision of the exit interview process and ensure that all appropriate issues are picked up and dealt with accordingly.
To lead on specified projects as agreed with Director – HR
To review with HR Director that HR business processes and practices to ensure that they are as streamlined and effective as possible and that staff and managers understand their implication and usage.
Qualifications and Education:
• Bachelors Degree in HR or related field, Masters in Business Administration preferred
Experience:
• Appropriate proven selection and recruitment experience
• Experience of creating and developing policies, practices and processes
• Experience developing and executing training programmes
• Experience of managing staff training:
• Performance Management
• Recruitment
• Manpower planning and budgeting
Knowledge:
• Good presentation skills
• Appreciation of delivering a customer focused service
• Ability to write in a clear and concise manner
• Methodical approach/attention to detail
• Ability to deal with sensitive material with strict confidentiality
• Ability to multi-task
• Sound organizational skills
• Results-oriented, pro-active and with a flexible and
• Enthusiastic approach
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