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Our client is the biggest Building and Homewares retail store in the Middle East. The organization has departments including furniture, bathrooms, kitchens, tools and hardware products

We are looking for a Customer Relation Manager to join their rapidly expanding team

KEY RESPONSIBILITIES

• Manage CRM Team for three sections
• Set up the yearly Marketing Strategy to attract new customers
• Plan the customer relation programs and projects
• Maintain good relation with existing clients
• Manage and maintain projects and implementation
• Insure highest standards of customer communication & Services
• Develop & effectively communicate & reinforce marketing plan with clear objectives, expectations and responsibilities
• Attend monthly meetings with both Marketing Communications and Marketing Research sections

ESSENTIAL REQUIREMENTS

• Min 4 years – Max 10 years of experience
• Retail background essential, furniture retail background preferred
• Extensive Management experience

KEY SKILLS

• Excellent analytical skills
• Creative flair and ideas
• Good organizational skills
• Industrial/commercial awareness

·         Communication Skills

·         Leadership skills

·         Result orientation

·         Teamwork & collaboration

·         Analytical skills

BENEFITS

·         This should be used as a guide ONLY and will reflect experience levels and interview performance

·         Max 1500 KWD monthly ($65k USD per annum). Depending on Qualifications and Experience

·         Tax Free

To apply in confidence please email your CV to tilly@firstresortrecruitment.com

FIRST RESORT GLOBAL RECRUITMENT

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